Last updated: July 2026 · Aldawli Furniture

At Aldawli Furniture, your privacy matters to us. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have. By using our website, you agree to the practices described below.

1. Information We Collect

We only collect what we need to serve you well:

• Details you give us: your name, phone number, email, and delivery address when you place an order, request a quote, or contact us.
• Order information: the products you buy, customization requests, and order history.
• Payment details: handled securely by our payment and delivery partners — we do not store full card numbers on our servers.
• Usage data: basic technical information such as your browser, device, and pages visited, collected through cookies to improve your experience.

2. How We Use Your Information

• To process, prepare, and deliver your orders.
• To customize furniture to your requested measurements.
• To contact you about your order, offers, or support questions.
• To improve our products, website, and overall service.
• To meet our legal and accounting obligations.

3. Cookies

Our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as smoothly.

4. Sharing Your Information

We never sell your personal data. We only share it when necessary with:

• Delivery and shipping partners, to get your order to you.
• Payment processors, to complete your transaction securely.
• Authorities, only when required by law.

5. Data Security

We take reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access. While no online system is ever 100% secure, we work to keep your data safe.

6. Data Retention

We keep your information only as long as needed to fulfil your orders, provide support, and comply with legal requirements. After that, it is securely deleted or anonymized.

7. Your Rights

You may ask us to access, correct, or delete your personal information, or to stop sending you marketing messages, at any time. Just contact us using the details below.

8. Third-Party Links

Our website may link to other sites we do not control. We are not responsible for their privacy practices, so we encourage you to read their policies too.

9. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.